I am deeply sorry for the unhappy experience you had at our nail salon. It is never our intention to provide less than excellent service, and I sincerely apologize if we fell short of that goal during your visit.

We value all of our customers and their satisfaction is our top priority. If you would be willing to give us another chance, we would love the opportunity to make it right and provide you with the high-quality service that you deserve.

Again, please accept my sincere apologies for any inconvenience or dissatisfaction you experienced.